Radka Pavúková: Compliments from our guests gratify me

Radka Pavúková has been working for the company Eden Group for twelve years. First employed in the position of clerk she rose to become housekeeping the manager during that time. "What I most enjoy about the job of head-of-cleaning, is the solving of operational issues that arise during the day." Sometimes you need to make quick decisions, to be able to consider information and to respond and react to the situation as effectively as possible, whether on matters relating to employees or clients. I learn from every new situation. I never know what is going to happen during the day, so it´s a job that creates adrenalin!" Radka smiles and thinks back on a particular situation, when a giant clothes press broke down and within minutes she had to completely reorganize her day and plan a schedule for where, when and by whom the laundry would be taken for processing. "It was not an easy situation. There is 1,000 kg of laundry a day processed by the hotel laundry service. . But what was most important was that our clients had no idea that a problem had occurred and the quality of service was not affected. "

The satisfaction of hotel guests is the most important thing to Radka, and therefore she enjoys the leadership of a team of fifty staff : "I like to watch how my colleagues cooperate and work as a team. I look for the right course of action for each employee, trying to lead my team in accordance with the requirements of each position and our company´s philosophy. Thanks to this job I get know more about myself. "

For Radka daily housekeeping manager duties include the constant monitoring of the quality of room cleaning and room cleanliness, which is done by dedicated chambermaids twice a day, the assessment of the public areas of the hotel which cover more than a thousand square meters, and the quality of the preparation of the laundry for rooms, restaurants and even for the spa. Radka also oversees the operation of the laundry service, cleaners and housekeepers work, she solves daily operational and personnel issues and client requests, she provides staff training, negotiates with suppliers and oversees a number of other matters.

Educated in economy with a focus on business she knows the hotel perfectly. In fact, she was a part of the team, which prepared the opening of the Carlsbad Plaza several years ago: "This included among other things the preparation of staff, adjusting the manual for employees, the processing of operational regulations an assuring availability of equipment for housekeeping." She is justifiably proud of her work over the last few years: "In our customer satisfaction questionnaires the housekeeping department is assessed and given excellent results," Radka Pavúková says.


Radka Pavúková

Whole gallery

Published date: Aug 8, 2011

Add new comment

http://lagitarra.com/ adley

March 28, 2017 3:32 PM

I high value this post. It's elusive the great from the terrible now and then, however I think you've nailed it! would you brain overhauling your web journal with more data?


https://cloveris.pl/ AsharSeo

March 28, 2017 3:32 PM

I am unquestionably making the most of your site. You unquestionably have some extraordinary knowledge and incredible stories.


Aetna Malaysia AsharSeo

March 27, 2017 12:32 PM

health insurance in Malaysia You finished a couple fine focuses there. I did an inquiry on the subject and discovered almost all persons will oblige with your online journal.


www.artetfacts.com/eboutique/13_borsalino AsharSeo

March 27, 2017 11:21 AM

Much thanks to you so much Love your web journal..


plumbing companies AsharSeo

March 27, 2017 10:12 AM

A debt of gratitude is in order for setting aside an ideal opportunity to examine this, I feel emphatically about it and love adapting more on this theme. In the event that conceivable, as you pick up aptitude, would you mind upgrading your web journal with additional data? It is greatly useful for me.


locksmith Shelby Township pak

March 26, 2017 3:39 PM

This one is great. keep doing awesome!..


versace handbags pak

March 26, 2017 1:45 PM

Magnificent article, a debt of gratitude is in order for assembling this! This is clearly one extraordinary post. A debt of gratitude is in order for the important data and experiences you have so given here.


Get More Information mk14

March 25, 2017 2:03 PM

Your style is unique in comparison to other folks I have read stuff from. Thanks


signalboosteruk.co.uk signalboosteruk.co.uk

March 25, 2017 8:38 AM

Any way I'll be subscribing to your feed and I hope you post again soon. Big thanks for the useful info.


buy instagram views arbazkhan

March 24, 2017 3:34 PM

You have done a great job. I will definitely dig it and personally recommend to my friends. I am confident they will be benefited from this site


http://wolf-seo-tool.webnode.com/ mk14

March 24, 2017 11:20 AM

Our International client is a leader in the provision of BSS Software products. Thanks


asda photo prints asd

March 22, 2017 1:09 PM

Much obliged to you for some other instructive site. The spot else might just I get that sort of data written in such a flawless strategy? I have an endeavor that I am basically now running on, and I've been at the look out for such information.


Marble Supplier in Delhi Marble Supplier in Delhi

March 22, 2017 12:36 PM

I want you to thank for your time of this wonderful read!!!


Angel investors for startups Angel investors for startups

March 22, 2017 10:27 AM

This is a wonderful product, taking into account all the information about it,


asda flowers delivered asd

March 22, 2017 8:42 AM

A debt of gratitude is in order for the blog entry amigo! Keep them coming...


Electronics Engineering Assignment Help Electronics Engineering Assignment Help

March 22, 2017 5:53 AM

I genuinely appreciated understanding it. Sitting tight for some more incredible articles like this from you in the nearing days


allfoodmenuprices.org AsharSeo

March 21, 2017 1:49 PM

You're the best to share us about this overhaul. Trust you won't get tired on making posts as educational as this.


vshare blog AsharSeo

March 21, 2017 1:49 PM

This is an incredible article a debt of gratitude is in order for sharing this educational data. I will visit your site consistently for some most recent post. I will visit your online journal routinely for Some most recent post.


you can try here mk14

March 20, 2017 1:37 PM

Our International client is a leader in the provision of BSS Software products. Thanks


linkedin for marketing AsharSeo

March 20, 2017 12:25 PM

Outstanding Blog This is an awesome post. I like this topic.This site has heaps of advantage.I discovered numerous fascinating things from this site. It helps me in numerous ways.Thanks for posting this once more.


Displayed items: from 1 to 20 (total 508)
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | Next page


↑ nahoru